Prevention - security
Autocars Sofiane : Prevention and safety, a constant objective - Nantes,
Paris, Rennes, Le Gacilly, Puceul, Redon, Ploërmel.
Our agencies make every effort throughout the year for the prevention and safety of our customers
Beyond the certifications (passage to Mines ...) and compulsory controls of the various bodies (fire extinguishers, stopwatch ...), each vehicle is subject to a complete overhaul once a year and to permanent monitoring. This daily monitoring is carried out on the indication of the driver, who has received internal mechanical training upon hiring, in order to be able to diagnose any breakdowns. At least 2 hours are devoted each week to the maintenance of each vehicle (complete cleaning, full of gas, small repairs ...). Non-urgent repairs are scheduled in consultation with the Operations department to ensure service. Discover our Travel catalog! The SOFIANE COACHES offer you the rental of coaches with or without driver, for your excursions, congresses or seminars ...
Our strong points
24/7 permanence
At the head office: 24/7 permanence; the permanence warns the organizing authority in the event of delay; a morning and evening on-call driver during school hours, present from 7 am and a vehicle dedicated to last-minute replacement to overcome the slightest problems; response time: 15 to 30 minutes; 4 full-time mechanics with shift schedules and adapted to the activity are ready to intervene; contract with IRISBUS and VDL BOVA: 7/7 intervention in France with loan of replacement vehicle; partnership with approved garages.
In the field: the drivers are trained to ensure the safety of the people transported as a priority; each driver has a mobile phone, can be reached as soon as he takes service and contacts the Permanence; workshop: 4 mechanics ready to intervene from 7 in the morning.
Follow-up
Communication with the Operations department for customer information and follow-up on any complaints.
SOFIANE COACHES
Our professionals are at your service.